Reviews

5 stars

RAC Reviews

Car left by RAC at garage due to 'out of hours'weekend. Keys 'left in safe place' for car on Monday morning when business opens. This is my trusted garage following the car's engine failure breakdown within a few miles from my residence & few more for garage.

D.A.

5 stars

RAC Reviews

Friendly very helpful staff. I felt confident that my car would be fixed.

S.K.

5 stars

RAC Reviews

The problem with my car was dealt with quickly and efficiently.

D.S.

1.5 stars

RAC Reviews

The level of service was fine, but I have to say the price was very shocking to me. £246 to replace a £65 tyre and remove some locking wheel nuts - the key was sheared but many services online seem to offer locking wheel nut removal without a key for a fraction of that. I didn't quibble at the time because I'm not an expert, but having read around the topic, if it really was £140 of labour (£170 after VAT) then maybe there is an opportunity to improve the tools or procedure for this task. I had to leave the car at the garage over the Easter weekend, and wonder if I would have been quoted such a high amount if I had been able to see someone first and get a quote up-front. I wouldn't recommend purely based on how much this cost me.

G.S.

4 stars

RAC Reviews

My cam belt had snapped. The rac man said the engine was kaput. I was pleasantly surprised to learn that it could be mended for about half what I was expecting. I would certainly have had it done if it wasn’t for the fact that it also needed a new door and some bodywork doing, which was going to be v expensive too. So it had to be scrapped. My son had been told that Hartford mot centre could do it for us, so I was disappointed when they said it was something they couldn’t do after all. Anyway I managed to arrange for a scrap man to come and collect it, and Hartford mot centre were v good about it. They didn’t want my car cluttering up the forecourt and they agreed to liaise with the scrap man when he came. Which was good in the end. So on the whole I was pretty satisfied.

J.B.

2 stars

RAC Reviews

Called to collect my car on Thursday 10th Feb. Drove less than a mile and the light came back on and the car was struggling. Took back to the garage,still waiting to hear from them.

J.B.

5 stars

RAC Reviews

Excellent and amazing service. From customer care to professional service I was left speechless. The two gentlemen went beyond the call of duty by exercising extra patience and offering more to meet my needs. Best service ever and looking forward to working with them. Keep doing what you do best. Abigail

A.G.

5 stars

RAC Reviews

Quick and fantastic service at a great price, lovely friendly staff!

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5 stars

RAC Reviews

Excellent customer service- couldn't be happier with how well we were looked after.

O.S.

5 stars

RAC Reviews

Fabulous garage - beyond helpful great communication - couldn’t do enough for us - when above and beyond - made a stressful situation easier to deal with

S.D.

-0.5 stars

RAC Reviews

This is not the garage that I visited….

C.C.

5 stars

RAC Reviews

They offered to try and fix my car but was going to be too costly so waited 5 days till my car was collected. They did not gain anything and having my car there must have been a nuisance but they were very kind, polite and helpful.

J.B.

5 stars

RAC Reviews

Everyone helped out in my time of need very highly recommended *******

T.B.

5 stars

RAC Reviews

Excellent service from start to finnish. The courtesy car was a great touch as I needed to get to work the next day while mine was being fixed .

S.S.

5 stars

RAC Reviews

Very positive. They pulled out all the stops to install a new gearbox as we were on our way to Ireland. Very pleasant and helpful

C.L.

5 stars

RAC Reviews

Not used this garage before but will definitely do so from now onwards; very friendly and efficient service and was even given a courtesy car to use whilst my car was being worked on.

R.K.

5 stars

RAC Reviews

The garage were amazing and such a good recommendation- I could not be happier. I will be using these in the future

N.B.

5 stars

RAC Reviews

Peter was fantastic. He arranged for a meeting battery to be delivered straight away and was so helpful and friendly. I turned up at the garage and the battery was fitted straight away.

R.M.

5 stars

RAC Reviews

Fantastic service and a rapid turn around five star service all round.Would recommend and skis use in the future.Many thanks to Chris from the RAC and all those in involved at Hartford,

E.B.

5 stars

RAC Reviews

The car hasn’t been fixed yet it was dropped off there snd work will start tomorrow,the service we have received so far from the RAC has been excellent and Chris went above and beyond to sort us out

E.B.

5 stars

RAC Reviews

Excellent service,extremely helpful

M.O.

1 stars

RAC Reviews

I took car for AC check dye test 04/07/19 as car was going too France , told fault in condenser , paid £603 to get replaced , told all ok no other faults , 2 days later at Calais AC stopped working , garage informed , brought in day after return for check to find out why it failed , charged £102 and told other condenser failed , I have too feel outraged they had audacity to charge me again , found them evasive and a complete lack of concern for the quality of their work . These things can obviously occur spontaneously but should also mention that on the day I was about too set off I noted there was no indicator bulb in the side light , had too go and buy new one take off lights only too find the old bulb had not been put back in when they took bumper off too replace condenser, all a bit shoddy , there are better garages out there and I suggest you use one in future .i should add I contacted garage to inform them of content this review prior to sending.

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5 stars

RAC Reviews

Friendly, efficient and willing to go the extra mile.

M.H.

5 stars

RAC Reviews

Great garage, Adam the mechanic is very knowledgable and give great advice. Works quickly to get you back on the road. Honest and trustworthy. I feel comfortable taking in my car here.

A.S.

5 stars

RAC Reviews

All staff were extremely friendly and got the problem sorted asap.

L.L.

5 stars

RAC Reviews

We received excellent service at very short notice after our van broke down. The garage did everything they could to accommodate us, providing a courtesy car to keep us running and keeping us informed as they identified the problem, again when they received the parts and they then stayed late to fit them so the van was ready ahead of schedule. They also managed to squeeze in an MOT test, which was coincidentally falling due. All staff were helpful and cheerful and clearly a team. Excellent!

M.C.

5 stars

RAC Reviews

Hart life motor company,a great garage to have confidence,they r very professional and helpful. I am extremely satisfied with their work.

J.J.

5 stars

RAC Reviews

Very very helpful staff.